Servicios Grupo Mundial S.A., located in San Pedro, Montes de Oca is hiring In-House Debt Collector. The schedule available is Monday through Friday from 8:00 am to 5:00 pm plus two Saturdays per month. (The schedule changes from 7:00 am to 4:00 pm during Daylight Saving Time). Competitive salary and a lot of great benefits!


· Great salary compensation
· Private parking
· Free snacks always available during the day and subsidized lunch benefit.
· Performance incentives
· Health incentives
· Reading incentives
· Pet friendly workplace
· COVID-19 security protocols implemented throughout the office


· Manage multiple accounts for delinquency and debt collection efforts.
· Provide a memorable experience to Customers.
· Explore and offer the best payments options for the customers according to the department guidelines.
· Locate and contact debtors about outstanding obligations.
· Send out past due notices for delinquent accounts or for missed settlement payments.
· Compile reports on delinquent accounts


· High School diploma
· Currently or previous Call Center customer service experience.
· English B2 or advanced
· Intermediate skills using MS Office and database software
· Have at least the first dose of the COVID-19 vaccine applied
· Attendance at the office is required
· Demonstrated skill in negotiating, resolving conflicts and overcoming objections.
· Ability to speak persuasively and listen critically.
· Ability to multi-task and meet tight deadlines.
· Prioritize multiple tasks to ensure the successful completion of each debt collection attempt.

Apply now below or contact us at [email protected].

Corporate Phone Number: 2100-4980

Job Category: Customer Service
Job Type: Full Time
Job Location: Costa Rica

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